We want you to be completely satisfied with your purchase. If you are not, you may be eligible to return your item(s) under the following conditions:

Eligibility Window:
Returns are accepted within 14 days of delivery.

Condition of Items:
Items must be unused, in their original packaging, and in resalable condition. Items that are damaged, worn, or altered may not be accepted for return.

Non-Returnable Items:

• Final sale items

• Gift cards

• Custom or personalized products

• Perishable goods (if applicable)

How to Return:
To initiate a return, please contact our support team at support@ogs.com with your order number and reason for return. We will provide instructions and a return address.

Return Shipping:
Customers are responsible for return shipping costs unless the item received is defective or incorrect.